Testimonials and Reviews
There is nothing we appreciate more than our clients taking the time to tell us about their experience working with us. Here are what some of our clients had to say...thank you very much!
Here Are 619 of Our Client Testimonials
Houston
This is my second experience with Mold Inspection Sciences and the first time working with Phillip. Phillip was very thorough, explained what he was doing, and answered all of my questions. Highly recommend!
Houston
Philip did a very thorough job.
Houston
Philip did an outstanding job inspecting our home. He was very professional, and he was very patient answering all of our questions. I highly recommend using Philip!
Austin
Mold Inspection Sciences of Austin did a good job producing a mold inspection report for our house. They were quick to schedule, showed up on time, did their job efficiently, and were ready with explanations for questions we had.
We had a leak in the kitchen that went unnoticed for 4 months. When I ripped out the cabinets the floor and wall were plastered with mold. It was so wet, algae was also growing. We hired a separate mold abatement company to eradicate the mold. This is typic...
Irving, TX
The technician was on time, professional and explained each step of the process. I received the results in a couple days and got a called where the result was explained . Thank you!
Austin
Great job by Kristy, Chuck, and the guy on the phone after. Got me in last minute when our previous inspection fell through, and then gave candidly uncertain guesses for the cost and time to repair.
Houston
great service
Austin
Chuck was personable and professional.
Houston
Excellent knowledge, professionalism, and courtesy.
McKinney, TX
Kelvin did a great job with our inspection and was knowledgeable and informative! Would highly recommend this company!
Austin
Harty was great. Did the work quick and fast, found the likely culprit and got it done. Big props to him and this business.
Houston
GREAT INSPECTION BY PHILIP! He was very thorough. Very polite. Took his time. And also talked me through everything including trying to find the source of the mold what the next steps are. I would highly recommend him to anyone. Also, Tracy with the company was very friendly and helpful in walking me through the report process.
Austin
Chuck arrived on time, seemed skilled in providing the required inspection. He was eager to answer any questions. He took his time while inspecting inside and out.
Houston
I have used this company multiple times over the years and I cannot say enough good things about them! I have to brag on our inspector Phillip, who always goes above and beyond to be sure we are protected! He is always one step ahead, and thinks of any possible issues before they could arise. He is thorough and patient and truly cares about the well being of our family. I cannot say thank you enough to the entire team!!
Dallas
Poor communication skills from onsite rep and management follow up. It was not communicated that they would come in and start ripping down chunks of 1� x 4� panels of wall paper in 2 rooms. Onsite rep only said he would take air samples. I declined all surface samples. Received phone call and sales manager stands behind their on site rep. In addition to causing damage to property, they wasted my time on the phone standing behind their actions. Beware of this company. No confidence in their wo...
Austin
It was all fine.
Houston
Thank you to Elaina and team for going above and beyond to prove we have mold in our apartment!!
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Dallas
What made me fall in love with the house i am buying was the intact antique wall paper. Service tech came into the home and ripped down wall paper from multiple rooms. If you would have told me you would do that you never would have entered the home. I would not recommend this company and would not allow you back in the house. Now I will pay to repair the ripped down wall paper that was fine before you got there.
Houston
Elaina did a great job explaining the parts of the process and what everything meant. I very much appreciated how friendly folks were when I called to make the appointment and to follow up on a few things. Genuine customer service!
Houston
Cary reviewed our Mold Remediation Protocol with us and did an excellent job in helping us understand the overall process. He answered our questions and prepared us for the next step in the remediation process. Knowing he is there through the whole process is important to us and it speaks well of Mold Inspection Sciences Texas.
Houston
Phillip did an excellent job of explaining the process and procedures that we needed to conduct the inspection and testing in our home. He was very professional and respective in all aspects of his responsibilities. We felt very comfortable with him and his knowledge of the inspection and testing processes.
Austin
Roger, George and Carey were very helpful at answering my questions and professional in their services. Would recommend!
Richardson, TX
Highly recommend! My experience with both Christian and Kelvin was really great. Even though having to deal with mold is not ideal, they made the process as painless as possible and I trusted everything they said. Everything was done as promised and on time. Very professional and kind.
San Antonio
Roger and Mold Inspection Services did a fantastic job. I will definitely use again in the future if needed.
Houston
Very professional and helpful. Great to work with.
Austin
I was really worried about their being mold in my renovated house after some recent health issues. I had a really nice experience with the person I first spoke with, the technicians, and the person who gave the final report. They all tried to help me with my issues (no mold was found) by providing me the most cost effective strategy. I really trust this company, and recommend.
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
Phillip was very knowledgeable and thorough, finding areas we never suspected and areas other mold companies never even checked. We now know the what and where needing remediation aside from the obvious. Definitely explains the illnesses in the house especially everything our daughter has been dealing with for so many years. Phillip was very sympathetic and determined to find everything that could be making her ill. Bless you Phillip!
Houston
Philip was very thorough and made sure we understood the next steps necessary to maintain a safe home!
Austin
4-star Rating! Thank you for taking the time to let us know how we did.
Austin
I've never been more relieved to write a review than I am right now. When I suspected a mold problem in my home, I was filled with anxiety and uncertainty. But Mold Inspection Sciences came to my rescue and turned a stressful situation into a manageable one.
Here's why I'll be recommending them to everyone I know:
Thoroughness Above All: The inspector, Chuck, meticulously examined every inch of my home, from the attic to the crawl space. No stone was left unturned! He us...
Here's why I'll be recommending them to everyone I know:
Thoroughness Above All: The inspector, Chuck, meticulously examined every inch of my home, from the attic to the crawl space. No stone was left unturned! He us...
Houston
Great experience and very thorough inspection. Philip gave me such peace of mind and did a wonderful job!
Austin
Mold Inspection Sciences exceeded my expectations in every way. They provided a level of expertise, attention to detail, and customer service that is truly unmatched. If you suspect a mold problem in your home, don't hesitate to call them. They'll give you the peace of mind you deserve and guide you towards a healthier home environment.
San Antonio
Roger did an excellent job, I will definitely use him and MIS in the future.
Austin
Jake came to our house for a mold inspection, and did a phenomenal job. He was knowledgeable, helpful, and informative, and we completely trust his input and judgment. Strongly recommend.
Austin
Jake inspected our home for mold. He did a fantastic job -- was through, helpful, and informative. We felt very confident in his work.
Watauga, TX
I can not put into words the amount of grateful that I am to Christian, Kelvin and Tracy. I've been sick for over a year in a rental and the property management company did their testing thru someone else and they said it was fine but I'm still HORRIBLY ILL. I spoke to Christian who answered all of my questions and who felt genuinely helpful and caring not someone just focused on just making a sale which is why when my mycotoxin text cam back positive I knew I needed to call Christian for...
Houston
Philip was great. He was kind, respectful of my time by keeping me updated on his arrival time, and answered all questions I had. He seemed very knowledgeable and completed a thorough inspection of my home.
Houston
Philip is the guy to call if you have mold or any other environmental service he's very thorough, explains everything and definitely goes the extra mile thank you again Philip
Houston
Philip Chime, did a thorough inspection of our home as our mold inspector. We appreciated the time he took to explain the process and what tests would provide us with the best results to move ahead with a possible remediation.
Houston
Discovering mold in your house feels overwhelming. When our ERMI test result came back very high, I was unsure of what my next step should be. Somehow I found Mold Inspection Sciences. Their website offers a lot of helpful information - I listened to every single podcast episode! They were very prompt in their response to my inquiry. Philip came out and performed a thorough inspection. He was WONDERFUL: smart, patient, and professional. We still have a ways to go to solve our problems,...
San Antonio
Roger was very helpful
Houston
If you're scheduling an appointment, be sure to ask for Elaine Tate! She's incredibly thorough and takes the time to answer any questions you may have. Her skills and knowledge quickly resolved my problem, and her clear explanations kept me informed every step of the way
Dallas, TX
He was amazing! So helpful and trustworthy!! Knew what he was doing. Highly recommend working with Kevin. Amazing experience.
Houston
Unfortunately we did not have a good experience with this company. My husband was diagnosed with a very complicated disease that makes him extremely sensitive to mold. Their website clearly states that they perform mold inspections for these type of patients (CIRS patients), however, the inspector only took air samples in the middle of rooms and surface samples where visible mold was present. Air samples in the middle of a room are rarely helpful. They don't usually pick up what's going on b...
Houston
He explained exactly was he was going to do and what he did
Austin
Spent $2,000 on inspection/testing and was told it would be another $800+ to receive the protocol (which we weren't told until after the inspection and testing). Call any other company for a more transparent and affordable mold inspection. Don't hire this company.
Austin
I'm impressed by this company's reliability and professionalism and their detailed and thorough inspection. They are really on top of things and are great with communications
Houston
Elaina was very helpful and knowledgeable. I feel a bit awkward having a male come to my home but I was so glad miss Elaina was female and I believe the only female. She helped so much and my experience was great. She followed safe procedures and explained everything very well and was very comforting that everything will be okay. If I ever need their services in the future I know who to call.
Austin
This company was used before the purchase of our home. They did not mention that the protocol would be an additional huge fee on top of the initial huge fee for testing. They did not check the HVAC units or ducts and mold was found in both units this past year by the HVAC company. This past year we used Tim Toolman and the protocol was included with an hour zoom call to go over all the findings and answer questions.
Houston
First of all- it is very difficult to get through to anyone to speak with.
Secondly they came and did testing but did not even inspect/address the area of concern where there is water damage.
I am left with a report that does not help me to know if I have mold in the area of water damage.
The inspector just went ahead and tested areas that were not of concern to us. Why not check the actual carpet that had gotten water damage?
There are a lot of...
Houston
Philip was very professional and knowledgeable.
Houston
Elena did a thorough inspection and was wonderful to work with. She explained what she was finding and her methodology throughout her inspection. I would highly suggest working with her.
Houston
I know someone who recently had a mold scare, so for piece of mind, I decided to get a mold inspection on my own home. I am glad I did so and am glad I chose this company. When I initially called, the representative (George) was very clear about the steps and cost.
Philip, the inspector, was great! I appreciated the explanations he gave me and learned quite a bit (some good news and some bad news).
I did choose to have the additional air samples performed and tested a...
Philip, the inspector, was great! I appreciated the explanations he gave me and learned quite a bit (some good news and some bad news).
I did choose to have the additional air samples performed and tested a...
Houston
Phillip was kind, knowledgable, thorough, and a great communicator.
Houston
Quality inspection and knowledgeable representative
Austin
Great service and communication
Houston
Our family had been through quite a few mold inspection companies and none of them were able to find the mold in our home causing our daughter to become very ill. Philip came highly highly recommended and I could not be more happy with his attention to detail. He was able to find the mold making our daughter sick! He's an awesome person who is passionate about his job so it's no surprise that he was able to locate it. We are beyond greatful. Thank you!!!!
Houston
Phillip was awesome - on time- professional-,informative, and explained a lot - but we have chosen to make changes
Houston
Philip was amazing!!!! He was quick and thorough and extremely helpful. They're pretty pricy but very worth it.
Austin
I suspected mold in my apartment, and called to get an idea of what was going on. 5 stars because George from customer service is a real human being; who not only gave me the expected run down on the tests that they do but shared his experience of what he see's happen to renters who have mold and the issues they run into with management, and what is a highly likely course of events. He didn't push me or even suggest I get an inspection with my situation, but gave me free advice and shared...
Houston
Elaina Tate came out this week to do a mold inspection and she was extremely thorough and checked every inch of my house with several different methods. She is very knowledgeable about mold and mold illness, and she's very friendly! I highly recommend her!!
Houston
Mold inspection sciences of Houston was extremely professional. They contacted me quickly after I submitted a contact form and everything from booking the appointment to the whole inspection was seamless. Phillip did an outstanding job explaining his process and the why and how behind his recommendations for the samples. He was very helpful and exhibited great customer service.
Austin
When the inspector looked at our attic. He told us that his equipment showed no signs of mold, he saw no moisture anywhere, but thought we should take a sample. He tried to swab a dark spot, was unsuccessful, so he actually took a wood chip for his sample. When the report came back, we suddenly have mold, he.implies that his inspection indicated signs f mold and moisture. The difference in his verbal communication and the report makes us very distrustful of the whole process
Houston
Very professional. Philip does a great job and such a nice guy too.
Houston
Philip was really nice and knowledgeable.
Houston
We have worked with Mold Inspection Sciences many times on different types of testing, and they are all real pros. Specifically, Philip is a fantastic inspector who always demonstrates a great deal of expertise and takes the time to make sure that we have all of the information that we need for a safe & successful project.
Houston
We had several issues in our Apt that partained to Mold, Water leaks and dampness I got in contact with a number of Mold Companies but after much discussions we finally decided to stick with Mold Inspection Sciences of Houston. A gentleman named Philip Chime came over with a lot of well-needed knowledge and experience. He took the time to explain and did an AWESOME JOB. Very much worth the research we did before letting Mold Sciences of Houston into our space. Great Company to do business with.
Dallas
Thorough inspection helped determine appropriate action. Thanks!
San Antonio
We were given accurate time estimates kept well informed of progress. I feel confident that all tests were performed properly and that our house is now free of mold.
Houston
Jamaal and Philip, we're great at keeping me calm and showing me the areas of mold that were created in my home, as well as problematic water damage. We're now on a better path to solving a life, and family crisis. I cannot Recommend this company more. Please do not go through anyone else. The mold industry can be extremely shady.
Houston
Betty was the person who helped me. I appreciate the thorough approach to everything combined with human touch. I will definitely recommend your firm to others :)
San Antonio
The process was explained well and handled quickly.
Houston
Philip was fantastic. He is extremely knowledgeable, thorough, and caring. I will definitely recommend mold inspection sciences to others.
San Antonio
NOT WHAT THEY CLAIM! I feel scammed!
We just recently learned that my wife has a serious mold allergy. We have a 2200 sqft house and were told to expect to pay between $400-800 for an inspection which we were told we needed to do to get the protocol for the remediation companies to come clean it.
We thought this company was in the middle of the range at $555, but as the inspector showed up at the house, he asked us to sign documents that we would pay them (should have be...
We just recently learned that my wife has a serious mold allergy. We have a 2200 sqft house and were told to expect to pay between $400-800 for an inspection which we were told we needed to do to get the protocol for the remediation companies to come clean it.
We thought this company was in the middle of the range at $555, but as the inspector showed up at the house, he asked us to sign documents that we would pay them (should have be...
Houston
Got a mold problem? Landlord not dealing with it properly? Give these guys a call! We have had recurring mold problems for the last year and a half in our apartment that seems to never get repaired properly. Thus, we have begun to take it into our own hands. Philip (our mold inspector) did a thorough job and found mold in places we never even thought to look. They will take your concerns and help get you answers. The report they provide at the end is beyond what you could expect. From what I...
Houston
Philip and Elaina. Very knowledgeable. They will give tips on preventative maintenance as well. Highly recommend!
Austin
I have nothing but great things to say about my experience with Mold Inspection Sciences of Austin. From the initial testing to the post support, questions and everything in between - I give them 5 stars! Tracy Griffin was particularly exceptional in my experience. I called him multiple times with questions and he constantly supported me and offered valuable information.
This is not my area of expertise at all and can be particularly scary when you don't know what to expect so for...
This is not my area of expertise at all and can be particularly scary when you don't know what to expect so for...
Austin
Beware prospective home buyers
We hired Mold Inspection Sciences to do an inspection on a property we are looking to buy. The people we talked to were well aware that our primary objective was to determine the cost of remediation so we could negotiate the necessary amount into our contract. After spending over $3000 for the report and testing, we were then told we were not allowed to purchase the remediation protocols (which we were more than willing to purchase, even though it was...
We hired Mold Inspection Sciences to do an inspection on a property we are looking to buy. The people we talked to were well aware that our primary objective was to determine the cost of remediation so we could negotiate the necessary amount into our contract. After spending over $3000 for the report and testing, we were then told we were not allowed to purchase the remediation protocols (which we were more than willing to purchase, even though it was...
Houston
We used Mold Inspection Services and they sent an inspector named Philip Chime to complete the inspection. Philip sat with us and obtained a detailed history and then completed a thorough inspection. We were to receive his report by Tues 8/1. Philip confirmed by 7/31 the report would be submitted to us by 8/1. He was extremely helpful and very courteous during his inspection telling us what to expect in the report. I highly recommend this company and if you get a chance, request Philip Chime!
Houston
Philip was very courteous & helpful. The report was completed and sent to us in a timely manner. I would recommend your company & would also recommend they request Philip!
Houston
Philip Chime displayed exceptional professionalism and kindness throughout his service, demonstrating both competence and courtesy. He effectively identified numerous places with mold issues that we were previously unaware of. His performance was truly commendable, and I wholeheartedly recommend him to anyone in need of such services.
Austin
If I could give them negative 5 stars, I would. Worst experience ever. They don't tell you up front that they will charge you $500 for a protocol necessary to give to a remediator. Then they don't call you back to get the protocol and when they do they say it will take 3-5 business days while you have mold growing in your home and it can't be remediated until they get you that protocol. Extortion at best!!! Run far away from this company and find a company with some customer service.
Austin
Best-in-class service. Such an amazing team, you wont regret using them.
Austin
You guys are amazing. Thank you so much for helping me through such a difficult situation
Houston
I have used the Services of Mold Inspection Science, not once but twice! Mr. Philip Chime conducted the Inspection on both Occasions. Mr. Chime was very Professional, and Patient! I also found him to be Honest and Truthful about his Work! He explained to me what he was doing and why he was doing it! Perish the thought of having to use a Mold Inspection Service AGAIN, but if I had to I would use Mold Inspection Services!
Houston
Phillip and Elaina came out to our home and were beyond GREAT! Phillip was so knowledgeable and gave us so much great information. He brought attention to the humidity being higher than normal throughout our home and gave us insight on how to bring it down. The primary focus was the mold we could visibly see in our primary shower. That was exposed when our home builder came out to do repairs on the shower. He was able to show us that the water had been traveling through our baseboards into t...
Austin
4-star Rating! Thank you for taking the time to let us know how we did.
Houston
Having the potential for mold issues is not a fun experience. Having a professional team that you can rely on to walk you through all the issues is beyond beneficial.
My experience from start to finish with Mold Inspection Sciences Texas was exactly what they promised. After talking with a knowledgeable scheduler to get an expert inspector to my property the process ran very smoothly including time to explain the findings and process that would be necessary to assure the property was m...
My experience from start to finish with Mold Inspection Sciences Texas was exactly what they promised. After talking with a knowledgeable scheduler to get an expert inspector to my property the process ran very smoothly including time to explain the findings and process that would be necessary to assure the property was m...
Austin
Great experience - quick, knowledgeable, and no-fuss solutions to fixing our issues. Thank you so much! Highly recommend this company.
Houston
We called because we had some visible mold in a back bedroom closet. Our technician Philip was incredibly thorough and was able to identify problems we had not noticed. The report came back today showing that he was correct about every single area he spotted. It's a bummer we have mold to begin with but hopefully this process & Philip's detailed work has saved us a lot of trouble down the line!
Houston
Said I had mold issues. Hired another co. , who are very large, well-known,& they said there was no mold issues.Waste of $395.
I meant Mold Inspection Service. My apologies.
I meant Mold Inspection Service. My apologies.
San Antonio
The best around! Called Mold inspection sciences to get a quote and boy did I get more than I expected. Super friendly and knowledgeable staff that takes their time with each customer. Got onto the schedule quickly and after inspection the tech was incredibly thorough in walking me through the results. They don't remediate the mold but referred me to three great companies they trust to do the job. Probably one of the best customer service experiences I've ever had. Would highly recommend anyo...
Austin
So let me start off with the good. The technician who came out was friendly, very knowledgeable, and even a few minutes early. Report was returned in quoted time. Short and sweet: was quoted a price that completely missed the the majority of the cost, and then they tried to sell me on something I didn't need. Extremely disappointed. Very questionable business practices. Would never do business with again. Read on for the full story. My main complaint is the business tactics this company uses....
San Antonio
Excellent customer service and answered all our questions related to our concerns. Went the extra miles to get the answers they were unsure about by calling the lab. I would recommend them for all your needs.
Dallas
Kelvin was very informative and patient through the whole inspection. Understandably we were incredibly stressed and he was very empathic. Recommended your company to my neighbour as they also have mold in their suite and management not properly remediating
Houston
Job well done
Houston
I'm so glad I called them for their services!!! Philip was the best and was so helpful in such a time of need. Thank you so much for all you did Philip!!
San Antonio
Great staff!
Austin
No idea why this place has so many good reviews i was change almost $900 just for them to tell me the obvious the guy who came to my house didn't even check every corner of the house, they also tested some mold and air we removed the wall from the room because he said it was high in moisture there was literally nothing only one little corner of the room has mold, i dont even believe the air was bad. We literally pay for someone to tell us the obvious. Please dont use this company. Waist of m...
Austin
Great professional service from start to finish in both speaking with the scheduler to having Chuck in our home doing the very thorough testing to the finish and follow up report! Highly recommend!
Houston
Very professional and courteous. Would recommend.
Houston
Found this mold inspection service through Google, as being highly rated in Houston. They technician, Jamaal, was on site as scheduled, and after thorough inspection, recommended sampling for some mold areas. We agreed on the testing protocol via a phone call. The no-pressure approach, coupled with Jamaal's experience and reasonable recommendations was a welcome relief vs. what I'd expected. Thanks for the great service.
Dallas
Arranged to meet at our house within a couple of days. Kevin the technician was very knowledgeable, thorough, and professional. I would definitely recommend Mold Inspection Sciences of Dallas to future customers.
Dallas
Kevin was very knowledgeable, thorough and professional. I would definitely recommend Mold Inspection Sciences of Dallas to future customers!
Austin
While they were AWESOME and very detailed in their reporting - I can't BELIEVE how much money it costs to do this work - hate to really blame them for it though as their cost is really the same as most in the area.
Dallas
Kelvin was professional, thorough, and explained everything. He reported his findings clearly and made sure I understood next steps.
Dallas
Very very friendly and helpful
San Antonio
Hey everyone, I just had Mold Inspection Sciences of San Antonio come over to check out my place for any mold issues, and I've gotta say, they were fantastic! They showed up right when they said they would, and the inspector was super knowledgeable and friendly. They took their time to thoroughly examine everything and even explained what they were doing along the way. I was really impressed with their professionalism and attention to detail. If you're worried about mold in your home, I'd tot...
Austin
Professional and very thorough
Houston
Please don't mention possible number of tests" when in fact for me it was 10 x the number. If I were required to pay I would not have been very happy. Just sayin'"
Houston
I was many states away from where the inspection was performed but it was like being there when getting the amount of detail provided. Mr Chime's attention to detail is worth every nickel I assure you. From setting my appointment to getting answers to my questions everyone from MISH has been top notch.
Austin
We had Roger and he was amazing.
Austin
Thank you, Chuck and Mold Inspection Sciences for your services. I have more peace in mind than before.
Austin
Chuck was great!
Austin
MIS provided great services. They were prompt, professional, and very helpful with their suggestions and advice.
Houston
We hired MIS to help us with a water intrusion situation and they were very professional and accommodating to our needs. Mr. Philip Chime, the inspector, was thorough, and explained everything in detail in a way we could all understand. Kudos to Mr. Philip and to everyone in the MIS team.
Houston
Knowledgeable and patient in explaining things
Austin
Do not use this company!!!! I had Chuck out to inspect our home. Initially I thought he was amazing and very thorough.
He detected water behind a wall with his moisture reader. I asked him if we could sample it and he said sure but that he wasn't allowed to cut into the wall. I said "oh is that because of liability associated with possibly hitting a pipe" his response "i just can't cut into it".
I made the first cut and he finished cutting the drywall out. We found mold on th...
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
Phillip is a great inspector and very professional. He did a great job with the inspection. Also just a very personable guy that you trust.
Houston
Philip was very professional and very informative. He knows so much about mold and I needed him to inspect my apartment.
Dallas
Knowledgeable and thorough!
Houston
If I would had known that apartments don’t pay attention to these reports I would not hav spent$1700. It was a waste of money. The complex ignored your report and the attorney suggested has ignored me. This report accomplished NOTHING. Total waste of money.
Austin
Roger performed my inspection. Very professional and friendly. Took the time to answer my concerns and educate me on this topic. Very much appreciate it. thanks
Houston
I was led to believe that I would only need 3-4 samples after explaining my situation over the phone. After the inspection, the technician recommended 16 samples! At $120 a sample, this was a dramatic change on my total expected cost. It was also recommended to take 3 air samples in one room (kitchen/breakfast area/dining room are all combined in an open area). The total of this area is probably only 500 sq ft and that seemed excessive to me. I also wanted to expedite one sample as it se...
Austin
really nice guys
Dallas
Kelvin was profession and kind in a very difficult situation for me. I’m so grateful that he was sent to help.
Austin
Chuck was just fantastic to work with- I felt very supported and would recommend him to anyone. And same with Christian- super supportive customer service!!
Austin
I do not trust the results. The technician seemrd to lack training. T have used Mold Sciences three times, but never again.. The compny has cahaged. The compny has lost its mission.
Houston
Phillip was very professional and helpful in providing useful information. He was pleasant to deal with and gave us confidence in making decisions .
Houston
I posted it in my review on google.
Houston
He was very professional and especially courteous!
Austin
Great!
Austin
Appreciated the explanation of each step
Austin
Very Professional and very patient with questions and understanding of my specific situation
Houston
Great work by our tech. Very detailed inspection.
Dallas
very professional
Houston
He was very detail professional explained everything to me So I could understand even though I was very emotional at times he helped me get through the first part of this inspection
Austin
I appreciate that the scheduling process was easy. Chuck arrived on time and was very friendly. He was thorough, informative, and very professional!
Austin
Chuck did an incredible job and was very personable. While the mold inspection service does seem a little pricey, you definitely get your moneys worth. The report was incredibly thorough with a full mold report and remediation plan. I used this service to incite remediation and reimbursement through my apartment community and the report was so thorough that it was very easy to get everything I needed done. I will definitely recommend this company to friends and family.
Austin
No real issues….very expensive
San Antonio
Roger was professional and explained the work done very thoroughly and in clear speak. Thank You!!
San Antonio
I thank you for taking a moment to check apartment I soooo sad the same day my went yo emergency room My son diagnosed Pulmorary and pericardial effusion ????
Houston
Let me save you some time. (And money, and hassle.) If you find yourself needing a mold inspector, call Mold Inspection Sciences of Houston and request Philip Chime. There are so many ways mold inspection/remediation can go wrong, and you need a mold inspector who has solid experience, knows the science, and will insist on a remediation company following the protocol. Philip Chime is your man. We have a son with a disability who is highly sensitive to mold and found ourselves stuck between a...
Austin
We hated our experience with the mold in our house - it's such a horribly frustrating thing to go through as a homeowner. But MIS was very helpful and kind to us along the way! I'd recommend them to anyone.
San Antonio
Thank you! Great service! On time and responded quickly by text, which is always more convenient. Will use again!
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
Phillip was knowledgeable and his willingness to help was pleasantly surprising. He was extremely professional and efficient. 10/10!
Houston
Philip was incredible! He is extremely knowledgeable & explained everything so well. Most people are clearly not calling for "mold" testing when they are in a great scenario. After speaking to him, I felt reassured on the next steps, how to deal with this situation and confident having an experts opinion and advice. Thank you Philip!
Austin
Very professional
Austin
The Inspection specialist was awesome and knowledgeable. He was able to find out the problem we were having that is causing our family become sick for past several months
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
Philip was awesome he walked me through the whole process and still answers any questions I may have. If you have a problem in your home he will find it. Very detailed and professional I will be using for any homes I purchase.
Austin
great
Houston
Philip was patient with questions, thorough and genuine in responses and guidance. Not pushy about options, but obviously wanting to be helpful. Thanks Philip!
Austin
I am disappointed that there's not a way for the technician to look inside an open wall cavity from the accessible attic, since that's the primary location where we had a concern for mold. I am surprised that there is not an inspection camera available that can be threaded, like plumbers always have now (and which appear to be cheaply available at home depot), to peer down inside a cavity to see if there is mold growing there. While I understand he could not see down the wall with his own eye...
Dallas
4-star Rating! Thank you for taking the time to let us know how we did.
San Antonio
Professional. Timely. Informative. Took the time to explain all areas of concern as well as findings.
Austin
Very professional service
Houston
Philip Philip and once again- Philip!!!
No doubts he's the most knowledgeable guy in the Industry.
He showed up right on time, did the inspection he needed, took some samples and was extremely professional and respectful too.
Wasn't expecting that to be such an easy experience but thanks to a good team and a great technician- Philip, everything was so much easier than normally.
Looking forward for our next business together. Thanks for helping a lot with the pri...
Austin
We had a great experience with MIS. Chuck was thorough and patient in answering all of our questions. We appreciated his honesty and didn't feel like it was an extended sales pitch.
Dallas
He was prompt, thorough, explained everything so well and very friendly!!
Austin
Our inspector was very informative and did a great job
Houston
Very informative and helpful.
Houston
Philip Chime of Mold Inspection Sciences of Houston came to my house to evaluate an issue. He did a great job explaining everything to me. He was professional, respectful, and timely. Definitely a great experience so far - we appreciate having wonderful professionals like Philip in Houston.
Dallas
Kelvin was kind and respectful. He was thorough with inspecting my home. I was glad to have an expert in my home to help me make sense or an issue I�ve highly suspected. Thank you
Dallas
Great job!
Houston
Phillip did a great job. He was very professional and friendly.
Austin
Chuck was very kind, helpful and informative. Walked me through everything, allowed me to video part of his explanation so that I could share it with our plumber and my husband. It was a great experience, despite the really crummy situation walking through a leak/mold.
Austin
Really sub par experience with these guys as they sent someone out who said it would cost ~$1300 to get the testing done. He said following the inspection I could use the results to have a remediation company fix the issue. Imagine my surprise when the report came and it said I couldn't use it for remediation but would instead need to pay an additional $849 for a protocol which could be then be sent to a remediation company. The inspector spent 2 hours at my house and never mentioned any o...
Dallas
Very professional.
Austin
We needed additional testing of our home after a poor quality Water Mitigation company came to cleanup a water leak. This is the second time Mold Inspection Sciences has been to our home to perform testing. I called on a Wednesday and they were able to schedule the appointment for Friday the same week. The receptionist has been super helpful and very pleasant. Ben called back to discuss the parameters of the inspection needed and scheduled me for Friday. This time Jeff, from the company showe...
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
He was honest, clear and straightforward which is exactly what I needed in my inspection. He answered my questions, even when I needed more clarity. Great experience.
Houston
Philip was extremely professional and knowledgeable and very thorough. He explained everything to us and answered all our questions very well. He did a great job!
Austin
Chuck did a great job explaining each step of the process as well as his findings and what preventative maintenance we could take. He is professional and very helpful!
Austin
Chuck was on time and courteous. He knew what he was doing and he did a great job. Alex
Austin
My service rep was awesome. He explained everything really well. The guy I talked to on the phone to book this was just as great.
Austin
I am an attorney in Austin who frequently gets clients with mold problems. I have been confidently referring my clients to MIS for many years. These people are great; their services are reasonably priced; they are prompt and pleasant to deal with, and their work holds up in court. On another note, I read the reviews below and can only say that the two, 1 star reviews I saw are from the kind of people who either are too demanding who will never be satisfied (a terrible affliction to suffer) or...
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Dallas
Kelvin did a great job going through the process with the tenants
Houston
I tried to leave a positive review for Philip but for some reason it didn't take. Philip was Great!!! Very patient and professional. Philip explained every detail of his inspection prior to starting, and then after he was finished, we sat down and he went over everything he found. He then gave us the option of choosing the additional samples available to us, from which my wife and I selected. This is the 2nd time in 6 years Mold Science Inspection has been to our home, both times driven by...
Houston
Phillip was top notch. Prior to his inspection he and I sat down and I explained several details behind the reasons for us having our home inspected for mold. Mold Inspection Sciences had been to our home 6 years prior for similar reasons, the main concern was from mold being detected through blood work. After this current inspection was complete, Phillip sat down with my wife and I and explained which type of additional sampling was available. Phillip was efficient, very knowledgeable, patie...
Houston
Phillip was very professional and prompt. Thanks
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
The experience was good
Austin
Professionalism was very high. Since I have no knowledge of the nature of this work nor any experience to measure quality, I trust the experience and opinion of a friend who recommended your business.
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
Very satisfied with his professionalism and work!
Houston
Great service, very knowledgeable and thorough.
Austin
Our tech was very informative and professional. He represented the company well.
Austin
Chuck was very helpful in laying out all of the options and very accessible.
Houston
Will definitely recommend.
Houston
Great service. Appreciate Jernard's prompt response and detailed. Highly recommended!
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Dallas
Kelvin was great! He was courteous and kind. He did a thorough investigation of our home and was very knowledgeable.
Houston
Philip was extremely thorough in his explanation of the entire process and very kind. He even played with my puppy while he was waiting for me to finish a work call. Very patient and knowledgeable. It was a great experience!
Houston
Philip was amazing and thorough! He explained everything clearly and gave us great recommendation.
Houston
Good job
Austin
Prompt response to scheduling. Friendly knowledgeable inspector, Roger Canales. Swift report processing.
Austin
Good job
Austin
Was extremely professional and took the time to explain the process steps and what to expect. I would highly recommend him to anyone that need this work done.
Houston
Philip was very knowledgeable, on-time, thorough, courteous, summarized the findings and answered all our questions. Highly recommend Philip!
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
Easy
Austin
Great experience. Tech was most knowledgeable and answered all my questions. Rodger was a pleasure to work with.
Austin
Rick was great. Friendly, nice, knowledgeable and I appreciate that given the disastrous situation I’m dealing with.
Austin
This company provides a lot of useful information over the phone, their inspection and their reports are very thorough, and their willingness to explain why whatever they are recommending is so important, as well as the next steps really helped us to plan and budget accordingly. The only thing I found a bit discouraging is that they offer to write a Mold Remediation Protocol for the company that will do the remediation project (which is absolutely necessary for my opinion) but they charge app...
Houston
He was so knowledgeable. Was happy with his attention to details!
Dallas
Kelvin was wonderful to work with. I asked many questions during assessment and
clearance and each question was completely answered�.with a smile. I recommend MIS and especially Kelvin. He�s a rock star!!!
clearance and each question was completely answered�.with a smile. I recommend MIS and especially Kelvin. He�s a rock star!!!
San Antonio
I had some residential concerns (within a multi-family, in Houston) tied to what I believe to have been some air quality and/or mold issues. In what were some initial steps to finding a solution, I came across the Mold Inspection team here and worked with a company representative by the name of Matthew F. These initial conversations were quite broad, as I laid out the situation and his responses were not only at a high-level of professionalism, they were technical and strategic. His guidance...
Austin
I appreciated George and Rose! This is a path no one wants to be on so I needed some hand holding. The inspection of the entire home is awesome! Our home is our treasure, they understood that. TY
Austin
Rick was fantastic. We ended chatting a bit and I learned a ton about mold and asbestos. Here's to hoping we have neither!
Houston
Service was easy to schedule. Philip was prompt, courteous, friendly and professional. He explained the services, pricing and paperwork thoroughly before he started and on completion shared his findings in detail and answered all my questions. All around a great experience.
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
He introduced who he was and he was friendly. He got started his job and worked until it was finished. He explained to me what was found and the samples was done now I am waiting to hear the results Thank you. W.Thompson
Dallas
Kelvin was very detailed and experienced
Austin
Professional and thorough, fully understood the process and what to expect in the coming days for the report.
Dallas
Kelvin was very professional and friendly.
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
Phillip was thorough, informative, and efficient.
Houston
Phillip was on time (early, even), clearly communicated the inspection process, and answered all of our questions. We felt very confident with the services provided.
Austin
Knowledgeable, helpful and personable.
Austin
Max was very nice, professional, patient, and shared lots of helpful information!
Houston
Timely service. Professional.
Austin
Thorough and very informative. Felt like he took our situation very seriously.
Dallas
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
Pleased with the service, thanks.
Houston
Roger was the person who came out but was not on the list. I'm absolutely happy with your service, he was very patient and thorough with the entire process from inspection to explaining things to me to respecting my home and belongings. He found several serious issues with our home that we never knew about like a gas leak, two areas where the inner walls are saturated, issues with grout and HVAC system and still waiting on all the samples to come back. I would have this company inspect any ho...
Austin
Thank you for the great customer service
Dallas
Kelvin was lovely and professional and we appreciated his work. I’m mostly frustrated because I’ve called several remediation companies and have been informed they need a protocol and was told by one company that your business is notorious for not being up front about the need for a protocol and charging a lot for it. I’m wishing I had hired a different mold inspection company.
Houston
Philip did a great job explaining the work and potential next steps. I appreciate him going the extra mile to get us testing results quicker.
Austin
They responded quickly when we needed an air sample for possible mold taken inside a wall. Arrived on time and performed professionally. Will see report when it arrives in a few days.
Update: It turned out that some of the mold they reported was not really mold, according to a 2nd opinion we got. Fortunately we did not rip open a wall based on their original report.
Update: It turned out that some of the mold they reported was not really mold, according to a 2nd opinion we got. Fortunately we did not rip open a wall based on their original report.
Austin
Feel wd have only gotten best service from the team in our engagements with you all. Thank you for looking after my family.
Austin
George really worked hard to get this done for us even though many folks are out with Covid. Thanks for making it happen and look forward to working with y'all in the future.
Austin
He was awesome!
Austin
Richard came and did a thorough inspection and talked me through the process. This is a great company.
Houston
The customer service representative - Christian Marshall - and our inspector - Philip Chime - were both extremely professional, explained the services, pricing and process very well. Philip was very thorough and patient with me answering my questions. He let me know of next steps and what to expect. He made me feel good about the process, even though I'm unhappy about mold in the house.
Austin
Thanks!
Houston
Great - helpful, patient, explained things clearly.
Austin
Great service
Austin
Loved Max. Very helpful, very nice and professional.
Austin
Very courteous service and did a thorough inspection of our home.
San Antonio
Great service very professional and explained the experience in laymen terms
Dallas
Kelvin was great! He was there early, very friendly, answered all of my questions, and very professional.
Austin
Knowledgeable, thoughtful, considerate and careful, a pleasure to have Chuck in our home. Thank you.
Austin
Very Responsive team. Highly recommend them.
Houston
Very professional. Thanks a lot Philip!
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
I believe this was my tech (born in Minnesota, lived in Houston?). Really kind and professional, took his time to share his knowledge of the subject with me. Good man.
Houston
Philip was very friendly and professional; he clearly explained what he was doing and why, what we could expect, and what our options were. He put us at ease and we felt very confident in his expertise.
Houston
Good job
Austin
Rich was a great guy.
Austin
This is my second mold inspection service experience with Mold Inspection Sciences of Austin. Both times I have been really impressed with the thoroughness of the inspection, and the practical, site-specific recommendations given my the technicians.
Rich did the most recent inspection. He was very helpful and friendly. He seemed to know a lot about general home construction as well as what to watch out for regarding mold issues. Again, I feel like I got great service and feel confid...
Austin
Rich is very pragmatic and knowledgeable. also very good with people. this home was owned by one family since it was built and the owners were on site when the inspection was done. Rich did a great job of being polite/respectful of the owners, while also providing me, the buyer, with honest service.
Austin
I love your YouTube channel!
Houston
Pleased with the work!
Houston
Great service!
Austin
Considering purchase of home with active plumbing leaks and so far the mold inspection has proven to be very useful. Still waiting for our sample analysis and report. But I am very confident in the thoroughness of our inspector's process. He was extremely meticulous and also helped us decide on what samples to take. Strategic sampling is important - for keeping cost down (each sample is $125) and in getting an accurate impression of what the situation is in the building. This company has l...
Austin
Rick was prompt and professional. He delivered bad news with a smile.
Austin
Maxxium was very upfront about the inspection that needed to be done, and very informative on the how and whys. Was very knowledgeable and able to answer all the questions we had!
Austin
This is one of the most professional companies I have ever worked with
Every thing that they do is done right and explained fully. Rick was very thorough, respectful and a wealth of knowledge!
Every thing that they do is done right and explained fully. Rick was very thorough, respectful and a wealth of knowledge!
Austin
Rick was very helpful and informative.
Houston
Phil was very knowledgeable, professional, reassuring and took the time necessary to answer all our questions and then some.
Houston
The technician did a very detailed job. I feel very confident with his work and recommendations.
Houston
Thank you for your time and help!
Austin
He was professional, honest and he knew what he was doing. He was wonderful. We liked that he discussed in length what he found and what is next. He took his time and he knew what he was doing.
Austin
It was a joy working with Rick. He is incredibly knowledgeable and friendly. He made a stressful situation easy and relaxed and very patiently answered all of the extensive questions my partner and I had. If we ever have mold issues in the future he will be our first choice of who we work with!
Austin
He was great! He was professional, he knew what he was doing and he would explain everything to us. He took his time and it made us feel that What matters to us matters to him.
Austin
Both Eija and Max are extremely thorough and professional. Max did our follow up inspection and testing. He was a rookie when we first met him. He is definitely a keeper! So necessary when your dealing with traumatized homeowners who may have just lost everything they own. He�s steady and clear when discussing the remediation follow up. Thank you.
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
Rick is an incredibly knowledgeable person who made a stressful situation feel easy and calm! He is thorough and very very kind and fun to be around and patiently answered the extensive questions my partner and I had. He will be our first choice if we ever live in a place that has mold problems, or if we would like a preliminary inspection.
Houston
Very professional and friendly. Easy to talk with!
San Antonio
Fast, KnowledgeBase exceeded my expectations.
Houston
Great service detailed explanation
Austin
They were very quick to respond to our needs and Rick was on time and very friendly!
Austin
It has been a smooth experience so far. Rick was professional and allowed the resident to sit in with us.
Dallas
Had the pleasure of meeting with Tracy for mold inspection in a commercial space. Very forthright, professional, and transparent. Would highly recommend MIS!
Houston
Philip was very professional and explained everything in detail in a layman’s language. A real pleasure to work with him.
Houston
One again another awesome job done by Phillip.
Austin
MSI is by far the most superior mold inspection company in Austin. I have spoken to many people and everyone kept referring me to MSI. MSI explains which molds are harmful and how you can best get rid of them. They also provide remediator resources that are vetted which gives reassurance to its customers. Thanks to the help from Rick, Tracy, and Joshua I am hopeful that my life can now be mold free!! I have been sick for over two years and MSI proved that my apartment was loaded with toxic mo...
Austin
The technician was polite, professional and competent.
Austin
Great job
San Antonio
He was fast and very knowledgeable and respectful.
Dallas
Kelvin was great to work with and answered all my questions. I highly recommend Kelvin!
San Antonio
The company provided clear and detailed initial overview of their services. Scheduling the appointment was easy. Roger arrived early and notified us prior to coming to the door to allow us time to prepare. He was extremely courteous and professional throughout the appointment. He explained each step, showed us the results and laid out a prioritized set of recommendations. He made a comprehensive inspection easy to understand. This was a great overall experience.
Austin
Chuck was great, very knowledgeable and friendly, and did a thorough job inspecting our property.
San Antonio
Outstanding service by a courteous and extremely knowledgeable professional!
Houston
Philip was extremely professional, knowledgeable and friendly. He did an excellent job explaining the inspection process and an outstanding job communicating. My overall experience from scheduling appointment with George to the inspection was outstanding!
Houston
Philip was very professional, helpful, and knowledgeable. I felt like I was in great hands!
Houston
The Inspector was great, but They only inspect for Mold and send to lab for results. They do not remediate, and they charge extra to provide a remediation directive/recommendation to have mold cleaned up or removed, dissappointing.
Houston
Excellent service
Austin
Very thorough and helped us understand what the findings were and what we were looking at.
San Antonio
Very thorough in his work and amazing customer service
Austin
Chuck was great! He explained everything and I felt comfortable the entire time.
Dallas
Tracy was very patient and thorough. He answered all my questions
Houston
Phillip was highly professional and informative, he gave me some peace of mind about the whole process and my situation. 10/10
Houston
Phil was great!
Houston
Philip was great! Very informative and helpful. I appreciated his willingness to answer my questions.
San Antonio
Very professional, efficient and informative.
Austin
Very good service.
Dallas
Kelvin was great!
Austin
The follow up call from Cary was helpful
Austin
Chuck answered all our questions, was very professional, and overall did an excellent work.
Austin
Excellent all around and so thorough. I felt confident that every inch of my house was being taken into consideration.
Austin
Chuck was great. Very professional and efficient and would definitely recommend him to anyone who needed this type of service.
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Dallas
Kelvin was AWESOME - he was very knowledgeable, professional, and helpful. I was super disappointed with this company, however, as I felt like I was being scammed. I was told on the phone that the full inspection would be $600 and my understanding after that call was that it would include testing - I'd specifically asked about air and mold testing on that call and was led to believe it was included. I was shocked to hear that it was an extra 120/test, making my grand total literally double wh...
Austin
Very responsive and easy to deal with. Explained the whole process perfectly.
Houston
Everyone at every step was knowledgeable about the process. The inspector, Phillip, was awesome. He was very thorough, and he let me follow him around, patiently answering all of my questions.
Austin
Chuck was great! He was very informative and helpful. We really appreciate his service.
Houston
MAXX was the best! He is very helpful and was very thorough in his investigation! I would recommend your company to anyone who needed a mold expert
Austin
Tracy Griffin was great!! Very professional and answered all my questions. He was very informational and he definitely took great pride in his work.
Austin
Roger was the technician.
Dallas
5-star Rating! Thank you for taking the time to let us know how we did.
San Antonio
5-star Rating! Thank you for taking the time to let us know how we did.
Dallas
Tracy was great! Thanks for sending him out
Dallas
Very satisfied
Austin
Technician was thorough, friendly, patient, and super conscientious. Great experience.
Dallas
Tracey was great!
Houston
Max was great, very kind, courteous and thorough. He was informative and helpful in explaining everything.
Austin
SEEMLESS PROCESS
Houston
He listened patiently and answered all of my questions.... and I always have way too many questions about everything. He explained the process very well without sugar coating things- I hate half answers, especially after everything that's happened in our house- but he did so in a nice way. This kind of balance between frankness and reassurance is difficult to master. I'm sure you're all aware of how hard it is to give someone mold news without them running through all the stages of grief and...
Austin
She was excellent!!
Houston
N/a
Houston
Explained everything clearly
San Antonio
Awesome attention to detail, able to answer anything that I asked regarding any of issues or concerns that I had.
Overall good attitude and professional. Thank God for good customer service!
This company has been a blessing for me, as I am allergic to 4 different types of mold, I'm asthmatic as well, as being disable.
Every individual that, I have come into contact with at this company
has treated me with a loving spiritual attitude as if I was one of the...
Overall good attitude and professional. Thank God for good customer service!
This company has been a blessing for me, as I am allergic to 4 different types of mold, I'm asthmatic as well, as being disable.
Every individual that, I have come into contact with at this company
has treated me with a loving spiritual attitude as if I was one of the...
Dallas
Was knowledgeable and very attentive to the surroundings to what was going on
Austin
Chuck was very professional and nice person. Thank you
Houston
Everything from setting up appointment to the tech that comes out is wonderful. No complaints what so ever.
San Antonio
Roger was polite, professional and personable. He kept me updated on what he was doing.
Houston
Phillip was very thorough and informative.
Houston
Philip was awesome with the Post inspection. Both time that we have use him he had been very helpful & it great to work with . Awesome employee for your company . Hope they are all this good.
Houston
Philip was amazing and very professional!
Austin
Review seemed thorough, they were knowledgeable. I'd suggest you send out a survey after the report is provided; unless you're looking for feedback only on the hours they were in my home. Also, the process of selecting what surface and air samples to obtain was a bit confusing and overwelming. I was not expecting ~27 recommended samples, and reviewing them in list form is difficult. The tech did a great job stepping through them and referencing pictures. Maybe a map/floor plan would help cla...
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
Very courteous, professional, and knowledgeable. Answered all questions in detail and supported them with photos and findings. Certainly an asset to the company and profession.
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
My name is Jane Dunivan. Mark is one of my sons, but google put his name in. I was very satisfied with the service.
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
Great experience. Helped answer all my questions and was very professional and clean. Best experience hands down.
San Antonio
My tech was amazing. He was very professional and handled everything in a timely manner. He answered all my questions. Great experience
Houston
So knowledgeable! Went the extra mile! Very impressed.
Austin
Fit us in early , performed thorough inspection inside and out
Austin
Chuck was an ideal service provider: warm, clear, efficient and friendly.
Houston
Great job
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
The absolute best! Incredibly efficient, very knowledgable, and could not ask for better service!
Austin
Very professional, and thorough inspection. My technician, Philip, was great to work with.
Austin
Great service. Thorough, caring, and professional.
Houston
Phillip was a great technician. He was respectful, knowledgeable, and did a very thorough inspection. He was able to confirm my suspicions of mold in our home. There is a peace of mind, and a plan of action now. Thank you!
Dallas
Melvin was amazing! Answered all of my questions (and there were a lot!) and was so great with explaining everything to me in terms that I was able to understand. George (customer service rep) was also great. HIGHLY recommend this company! So appreciative for their service! Very qualified mold professionals.
Austin
Overall knowledge was good and glad I had the service completed.
Houston
The inspection was well done and very professional. Thank you!
Austin
Knowledgeable and professional. Took time to ensure he inspected everything.
Houston
Good
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
I was so grateful for all of the time and information George shared with me and for Mike coming out on a Sunday. They were very professional and addressed our concerns with helpful knowledge!
Houston
Mike was very prompt and efficient.
Houston
Thorough inspection and very professional. I appreciated him for taking the time to answer my questions and ensure all the details were explained.
Austin
Risk was solid overall. Thorough and respectful, he spent time going through the space, gave a heads-up as soon as anything of concern came up, and had a decent sense of humor! My partner and I learned a decent amount about mold from him and didn't feel rushed at any stage of the process. I have zero hesitation about working with Rick again in the future.
Austin
Kelvin, our tester, was very knowledgeable, thorough, professional, and conscienscous! Cynthia Rubin 1104 Payne Ave. Austin, TX 78757 And Cari helped me review our results thoroughly!
Houston
Philip did a great job explaining the process and explaining what he found during the inspection!
Austin
Eija and Chuck were extremely professional and thorough with their inspection. Both were very pleasant and friendly and patient when answering questions. They were also very respectful and put me at ease entering our home.
Houston
Mr. Chime was very punctual, professional and very informative about his work and was more than willing after his inspection to answer any of my questions surrounding my current issues with mold and then some.
Houston
Awsome Job!
Houston
Top notch company. I hope I never have an issue where I would need them again, but if I did I would!
Austin
Personal, professional, polite and pleasantly accommodated our walking devices, e.g. wheelchair in the planning of room containment. Kudos to Eliya, Chuck and George!
Austin
Very helpful, informative, friendly, and professional. Did such a thorough inspection and we felt no pressure on decisions to be made. Felt the technicians were highly informed with a genuine desire to help. Such a great and honest service and company.
Houston
Antonio was very professional and polite against my mother in law and the seller’s agent. Thank you. - new homeowner
Dallas
Kelvin was informative, thorough, and professional. Our apartment property managers were about to paint over the walls of a closet that was covered with mold. Kelvin inspected the less obvious places such as HVAC duct where he found substantial evidence of mold that had developed since our last flood incident.
Finding out the extent of mold spore proliferation will provide substantial peace of mind, and help document for insurance and liability purposes.
Finding out the extent of mold spore proliferation will provide substantial peace of mind, and help document for insurance and liability purposes.
Dallas
Efficient and quick
Dallas
Excellent experience.
Dallas
He was excellent.
Houston
Even though it was a bad situation he made it a pleasant situation
Houston
Philip was extremely meticulous and generous with his time in explaining the process. We would definitely would recommend him!
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Dallas
Tracy was excellent! He took time to explain the process and exactly what he was doing each step of his very thorough examination of my home.
Houston
Philip was fantastic! Punctual, professional, informative, and very good at his job.
Houston
Mold Inspection Science of Houston is a top tier company in quality and professionalism. I received a thorough inspection with great explanations. Highly recommend the company.
Houston
Very informative and comprehensive
Austin
Kelvin gave clear and detailed information.
Austin
Very knowledgeable and professional.
Austin
Eija was amazing. Professional, personable, super easy to work with. She was able to identify several areas of trouble spots in our home, and we discussed a variety of factors/pros-cons related to our situation. Will certainly use you all, and ask for Eija in particular again.
Houston
We had a really great experience with Mold inspection sciences and Antonio. He was very thorough and explained everything in an easy to understand way. He was very responsive to all of my questions. Would definitely use them again!
Houston
Philip was awesome and very informative on the issue we are having. Again outstanding job by him on the service that we requested. Thanks JC
Houston
.
San Antonio
Happy with the knowledge, professionalism, and care taken by the inspector. Each communication with Mold inspection sciences has been great.
Houston
Very professional service, very thorough on the inspection. Very helpful in explaining all our options
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
Overall service,whats needed !
Dallas
Very thorough
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
Antonio was very kind, professional, and enthusiastic. He worked through lunch and never took a break. Unfortunately, I was quoted a timeframe of 2.5 hours when I booked the appointment and planned my day accordingly and even allowed some time for flexibility. The actual job took 5 hours and that didn't include the time to review the recommendations. I had another appointment that I had to attend so the end of the service was very rushed and didn't allow me to properly evaluate the recommen...
Austin
I thought the process was thorough and professionally done. We feel more confident in moving back to our home when its ready.
Austin
Were very responsive and the reporting was thorough, documented and remediation was well explained.
Austin
Very satisfied with their service
Austin
Philip did a great job. He was very communicative and willing to explain. Thanks for the help.
Houston
So refreshing to speak to an honest and knowledgeable professional. So helpful thank you to both guys that came out today
Austin
I was very pleased with how Antonio tackled the task of inspecting our house for mold and water damages caused by the February freeze. He was very methodical and thorough. It was the end of the work day for most people. Antonio worked into the evening to provide what we believe will be a very through and complete report. If the report is as comprehensive and complete as we expect it will be because of Antonios efforts.
Houston
Looking forward to receiving what we believe will be a comprehensive report.
Austin
Great experience. Let us know everything every step of the way to have peace of mind.
Houston
Phillip was meticulous, thorough and a terrific educator. He outlined the evidence he was seeing and not seeing and then explained how it all came together to tell a story. I have significantly more confidence in my home purchase and a gameplan for how to address items needing attention. I’ll definitely request that Phillip return to inspect again once I’ve addressed moisture-producing issues he identified in the attic. This was, and will continue to be, money well-spent.
Houston
Phillip was great. Really appreciate his help and will be recommending
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Dallas
Everything went well except I didn't witness the sample being taken nor was I asked to sign the sample for legally tracking it.
Houston
I hope that I said it all! As a former teacher, I was most Impressed with Mr. Chime, how he carried and conducted himself! How he performed, and how he tolerated me, and my Anger at living conditions!
Dallas
Thank you for helping me in my time of need. This apartment was making me very sick. Hopefully, I will be able to move forward with this information and talk to the property management company regarding this grave issue. Excellent job!
Dallas
Professional and helpful
Houston
Phillip was more than helpful in explaining the process and the tests he was doing. Him and his team where very professional and if I need to do anymore inspections I will be by name requesting him and his crew. Thank you for employing such a great leader.
Dallas
Thank you for helping me in my time of need. This apartment was making me very sick. Hopefully, I will be able to move forward with this information and talk to the property management company regarding this grave issue. Excellent job!
Austin
I appreciate the professionalism, care and support of the people at Mold Inspection Sciences. In particular Rick and Ben who have been helping with post-storm related issues. It's a pleasure working with them.
Dallas
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
Professional and thorough!
Austin
Eija was absolutely great!
Austin
Scheduling was easy, pricing was discussed prior up to any action, and Eija is a fantastic ambassador for the company.
Austin
Eija is great
San Antonio
Rick was outstanding. He arrived before appointment time; very appreciated. He was very professional, introduced himself, and went right to work. He listened to all of our concerns, and we had many, and addressed each and every one. He didn't rush. He was transparent with the costs just as the assistant over the phone was during the appointment-making process. Rick explained the tools he was using. We found out insulation was more than likely missing from beneath a window. We provided photos...
Dallas
Thanks
Austin
This company is super communicative, professional and responsive. I could not have been more impressed by the information they give over the phone, their inspection and their reports and willingness to fully explain the reports.
Houston
When i say great it is an understatement.
Austin
Very helpful and concise.
Austin
Elja was professional, informative and extremely courteous. Highly recommend their company including the office!
Houston
Philip and Antonio were great to work with, very friendly, very knowledgeable, and gave me all the information I needed to make decisions.
Austin
Very knowledgeable and professional. kept me informed of the inspection process throughout
Houston
Not much to report. The visit was as expected, very professional and met all our expectations.
Houston
Philip and Antonio were very friendly, great to work with, extremely knowledge, and gave all the information I needed to make my decisions.
Houston
I was extremely pleased with Philip C. house inspection. He recommened several areas of the house to be sampled for mold. The mold assessment summary was very thorough and helpful.
Dallas
Kelvin was very thorough and businesslike. He explained everything he was doing and answered all my questions.
Houston
This company is taking advantage of Texans after the FEB Feeze Storm. I was told they required a $50 deposit to hold an appointment. After reading the BBB reports i choose to cancel. I was told my $50 deposit would be kept. 1) i wasnt initially told about the cancellation policy. I was told it was to hold the appointment. AFTER I PAID i got an emailI regarding the 48 cancel policy. 2) there was NOT a 48 duration from the time i SCHEDULED to the actual appointment. So i could not follow t...
Austin
Great service, knowledgeable and helpful!
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Dallas
Kalvin was professional and extremely patient with all my questions and concerns. Highly recommend this company and Kalvin
Austin
I was pleased that I was provided the resources to get up to speed on the mold issues inside of my home.
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
Thank you Tina! Every single person that I have had the pleasure in dealing within your company has been absolutely amazing! I just want to thank you for getting someone out to my moms house so quick. I understand there was a family emergency that the first tech wasn’t able to make it and I completely understand and our thoughts and prayers go out to him and his family. Kelvin was amazing! I’ll sit tight for the results and although I really hope to never have to go through this situatio...
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
Philip did a great job with the assessment and gave great feedback about areas that needed testing and followup. Thanks for a very pleasant experience!
Dallas
Quick, professional visit. Helpful sales & office staff made the whole process very easy!
Dallas
Tracy was not well prepared for questions about “typical results” that would have helped us develop a baseline expectation, but in every other way he was excellent.
Austin
Technician arrived on time, thoroughly explained the process and pricing, and was very methodical in making the inspections
Austin
Rick was phenomenal. Extremely personable, knowledgable & thorough. He covered absolutely everything we needed to know. Give him a promotion!!
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
The technician was on time, very polite, and very knowledgeable. He explained everything and was very thorough. He did a great job and we appreciate it.!
Austin
Mr Rick my inspector was punctual and very informative and professional great guy overall answered any questions I had and explained what he found with me and gave me the best options and why he chose them for us to have in our report, I never felt pressured into having to pay for the samples but for our circumstances it was good to know which ones to use even on the phone to set up the inspection I felt very happy about the customer service and fair prices for true professionals with a smile...
Houston
Very knowledgeable
Houston
He did a great job explaining everything to me and my father.
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
Great service
Austin
Final inspection done and another great experience. I would recommend them to everyone.
Houston
Excellent!
Houston
Mr Phil was on time and very professional
Dallas
Tracy was courteous, professional, very good about walking me through the process and what to expect. Excellent service.
Houston
Jamal took his time to explain everything that I inquired about. He was very knowledgeable and the customer service was great!
Houston
Phillip was exceptional! He was very thorough and explained everything in detail. He was patient in answering all my questions.
Austin
Excellent, thorough, and friendly service! Very happy customer.
San Antonio
Awesome in every sense of what integrity hard work, information, cleaning before leaving areas that where work on.
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
Very helpful and professional
San Antonio
Extremely helpful and insightful. This can be a nerve wracking process and she helped me understand the process and did a thorough inspection.
Houston
Professional service!
Austin
The work was performed well. Efficient scheduling, the work was carried out and report delivered very professionally, with good explanation.
Houston
Super service & professionalism
Dallas
As a Safety Professional/Industrial Hygienist consultant, I've had the pleasure to work with Mold Inspection Sciences on multiple occasions and various projects. Specifically, Kelvin is very professional, courteous, and comes prepared. I would recommend Mold Inspection Sciences to help you through your mold needs.
Houston
perfect !
Austin
Representative was friendly and professional.
Austin
Very good experience!
Houston
Phillip was awesome! Professional, explained everything well, and was very friendly and courteous. I highly recommend them!
Austin
Tony was punctual, professional and a great communicator. We felt confident about his work. He was extremely diligent and ensured all elements of pricing were transparent, understood and agreed upon before any types of services. There was no pressure to upsell or take samples we did not need. Absolute professional and class act. Thanks Tony.
Houston
I was not explain that air testing was $120. Per room
Houston
Would choose this company again. Our inspector was amazing, very informative and helped us understand what was going on.
Austin
Very thorough, patient and professional.
Austin
Rick was fantastic. He was very detailed, pointed out some possible trouble areas, and made some suggestions that put our concerns at ease. We received our inspection report when they said it would be provided followed by a phone call to discuss the results. I would consider hiring Mold Inspection Sciences of Texas again.
Dallas
Customers beware! Potentially the worst home service experience I have ever encountered. Technician dispatched was grossly under qualified and management (COO) refused to acknowledge my complaints and concerns. I was charged over $500 for a diagnosis that any competent homeowner could conclude with very basic research. I have personally renovated numerous homes with water intrusion issues and have never experienced such a disappointing specialist. I encourage all home owners to avoid this firm.
Austin
Exceptional and very professional service.
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
Mold Inspection Sciences of Austin and Rick did a great job.
Thank you
Thank you
Austin
Eija was a pleasure to work with and kept me informed through out the entire process. Highly recommend this company for any of your mold needs!
Dallas
Tracy completed the air quality testing at our house. He was punctual, professional, and very knowledgeable.????
Houston
The gentleman performing the inspection (Jamaal) was right on time, very courteous and professional. He was also quite knowledgeable, with many years of experience in remediation and mold inspection (having grown up around the industry because of his father's remediation business). I also appreciated that he was very COVID-protocol compliant, never once removing his mask. He was a good representative and ambassador for MIS' service and brand.
Austin
Very professional and a joy to work with!
Houston
Jamaal was right on time, very courteous and professional. He was also quite knowledgeable, with many years of experience in remediation and mold inspection (having grown up around the industry because of his father's remediation business). He answered all my questions satisfactorily, providing sound advice. I also appreciated that he was very COVID-protocol compliant, never once removing his mask. As a business owner, I recognize & appreciate good team members. I would say Jamaal was an...
Austin
Rick did a great job for me. Actually asked me how I was doing and showed great kindness.
The entire team at MSI are professional and responsive.
The entire team at MSI are professional and responsive.
Austin
MSI team did a great job for me. Very professional, educated and responsive. Rick completed the protocol and two inspections.
Austin
Tony was very professional and was helpful in being non-disruptive to the seller. He was also really great when explaining things to my buyer client.
Austin
Eija was professional and explained things to us. She had a great energy and understood her job/role. Good job Eija! =)
Houston
Wonderful and efficient job. Very transparent. Thank you!
Houston
Paid $295 with the understanding that the company would come out and do air samples, with mold testing an additional $120 a piece. After the visit, we were told nothing is included in the $295, it was basically a house call to tell us there might be mold. ANY testing is an additional $120 for each sample, with the kicker that you HAVE to have 2 (1 reference outdoor sample) for them to be useful. Way overpriced for a house visit with the only option to spend $240 additional to actually get any...
Houston
Paid $295 with the understanding that the company would come out and do air samples, with mold testing an additional $120 a piece. After the visit, we were told nothing is included in the $295, it was basically a house call to tell us there might be mold, which we knew because that's why we called them. ANY testing is an additional $120 for each sample, with the kicker that you HAVE to have 2 (1 reference outdoor sample) for them to be useful. Way overpriced for a house visit with the only op...
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
Very pleased with Phillip's professionalism, patience and knowledge. He addressed our questions in a cheerful and patient manner.
Austin
Through, helpful, and friendly.
Houston
Thank you so much for your fine work. I would like to give a recommendation to Phillip for his excellent work during the inspection. His professionalism, knowledge and patience were outstanding as he addressed many of the questions we had during the inspection.
Houston
Jamaal was very professional and transparent.
Dallas
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
Very friendly, informative & professional. Answered all questions & helped explaining & understanding all the issues. Very glad it was Cary that came out.
Austin
Everything went smoothly
Houston
Overall we were satisfied with the service.
Houston
Thank you, Mike.
Houston
While more expensive than I would have preferred, I feel the expertise of this company and their willingness to respond to my concerns gives them this 5 star rating.
Houston
The experience with Jamall was fine it is your pricing that is outrageous. I found a company that will do the samples for $50.00 and I dont agree with assessment. The ceiling has spot from shower and is flat paint and I dont think painters used Kilts.
Austin
We have used MIS 5+ times over the years in our real estate investment business, etc. and I felt compelled to finally write a review. Companies like MIS put quality and integrity over all else. When there is a problem or question, they address it timely. With any moisture or mold issue we will continue to turn to them as our go to! Thanks Ben & team!
Houston
Inspection was very thorough and covered every area of concern and then some. Inspector was knowledgeable, paid attention to detail, and overall quality of work was excellent. Report was delivered on time and as promised.
Houston
Mold Inspection Sciences of Houston inspected a bathroom in the house where I live. Their consultant found water damage, actual wet trim, high relative humidity and a musty, wet odor. He then took a background air sample in the center of the room. The air sample came back clean. That background air sample did not mesh with my experience of chest pains and a headache after being in the room for a short period of time, so I called another assessment company.
The second company fou...
The second company fou...
Houston
From calling and seeking out services with Christian to being contacted and greeted for the inspection by Philip, the service was absolutely excellent. The professionalism and time taken to explain every detail without being in a hurry and ensuring my understanding was sincerely appreciated. With having the inconvenient burden of getting to this point with an apartment complex, the service received put me at ease and gave me assurance. Thank you!!!
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
My entire experience was handled professionally, efficiently, knowledgeably, and competently. This company works fast and charges reasonable fees. They explain options, and did not try to recommend extra tests to get more money. Everyone I encountered acted with integrity. They returned calls quickly and reliably. They did everything they said they would do, and more!
Houston
He was great. Factual, thorough and curteuos
Houston
Had a great experience with this company! Philip was our mold expert. He went above and beyond to assist us with our mold problems! He was very knowledgeable and actually took the time to explain things to us. Recommending this company to everyone I know from now on!
Houston
Inspector Philip C. came out several days after my appointment was made by Christian by phone. It was an emergency to me and they were both very responsive and extremely professional.
Houston
Oops I said Mike but I meant Philip C. !!!
Houston
He was fantastic! Highly recommend. Professional, knowledgeable, and nice.
Houston
Jamal was very thorough and took the time out to explain everything. Waiting back for the mold samples, but pretty sure they are coming back positive.
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
We had such a great experience with MIS as they helped me navigate handling mold as a first time homebuyer. Cary and Gary went above and beyond to help work with my family's tight schedule for getting our house mold-free. They were responsive and ready to answer any frantic question I had, often staying at the office late to make sure and reach me before the weekend and going the extra mile in communicating early and often.
Mold Inspection Sciences would be my first recommendation...
Mold Inspection Sciences would be my first recommendation...
Dallas
After experiencing a questionable mold inspection, I reached out to Mold Inspection Sciences of Dallas for a second opinion. Scheduling was very easy, they were able to make an appointment the following day. I met Inspector Kelvin who was on-time, courteous, very knowledgeable and thorough. The equipment Kelvin used to take the air samples was sophisticated, and seemed to take some of the possible human-errors I previously witnessed out of the sampling procedure. Kelvin did not mind my...
Dallas
Due to health issues I have recently found out that my apartment has a mold issue. In order to break my lease or have the mgmt fix the problem I needed proof. Texas law gives burden of proof to the tenant. I called and got an immediate response within days I got my inspection from Mr. Thigpin who was professional took all of the Covid-19 precautions while entering my apartment and prepared a report I can now give to my apartment owners/managers and attorney if necessary. Thank you guys, C...
Houston
In the last 3 months, during all the rain, I contracted a serious case of contact Dermatitis due to indoor Aspergillus Penicillium. So I did some research into reputable companies that can perform an accurate assessment and spore test that I may find out the location and degree of the mold that was found in the Hvac ducts by the landlord and myself prior to. I called this company and they had a technician come out as schedule. From the first moment the way the tech talked about the problems a...
Austin
I feel incredibly luckily and thankful that we chose Mold Inspection Sciences to help us with removing the mold from our home. Eija shanks was assigned to our project and she absolutely saved our home, she is wonderfully talented at what she does. The inspections were incredibly thorough and detailed, they went through the space with fine toothed comb to ensure that they found every issue so that it could be addressed properly.
Eija was extremely diligent and did an incredible job...
Eija was extremely diligent and did an incredible job...
Austin
My family and I are quarantined due to the Pandemic (like everyone right now) and found some mold in our bathroom - this is pretty bad, cause all we're supposed to be doing is staying home but what do you do if your home becomes unsafe?? We called up Mold Inspection Sciences and they were able to come out within the week. At first we had a mixup about which day the appointment was for, and they showed up a day early - not a big deal. The next day Eija showed up to inspect our home and she was...
Dallas
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
I highly recommend this company! Mold Inspection Science is a great company you can trust! This company is not a mold remediation company. They only do mold inspections, so there is no conflict of interest. They are here to help us to have a safe environment, not for money!
I requested a quote on their website late at night, and received a phone call the next day as soon as they were in the office. I was able to set up an appointment right away.
The inspector was Phil...
I requested a quote on their website late at night, and received a phone call the next day as soon as they were in the office. I was able to set up an appointment right away.
The inspector was Phil...
Houston
Got an expert out to me and my results back super quickly! Extremely professional and informative. Highly recommend.
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
Called Mia yesterday and needed someone to go out to my home as I am in the process of purchasing my first home and it was suspect to contain asbestos. Mia had an inspector come out same day and they provided excellent customer service both in quality and timeliness. I got my results back next day and thank goodness they were negative! Thank you to MIST and their excellent customer service! Will definitely recommend to anyone who needs such services!
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Dallas
Amazing service and extremely professional. I had the pleasure of speaking with Mike the COO of the company also who was able to get someone out to test the next morning! They also call you and go over the results after each test. Highly recommend :)
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
After my mold inspection I can�t get a call back to get more questions answered
Austin
Very thorough and helpful
San Antonio
This thieving organization can't tell you what kind of mold is your home or even explain a thing. I'm not sure, or I really can't answer that, is embedded in your results of an overcharged service.
Austin
Received A Very Comprehensive 38 Page Report On My Mold Problem. The Mold Inspector Chris Valva Took 28 Photos Of Various Areas Of Where I Had Visible Mold Which Were Included In The Report And They Used Digital Moisture Detectors To Detect Moisture In The Walls. In The Report I Was Given Detailed Information Of The Various Types Of Mold And Levels Found. After Receiving The Report And Speaking With Some Of The Staff I Could Tell I Was Dealing With Professionals. I Am Very Happy With The Pric...
Houston
Experience from start to end was superb. I decided to pick this company because ever since the first call they were very informative. They were also available to come the same day which was great! I am so thankful to Ms. Nebal, my field consultant, she made sure I understood every issue. Every question I asked she answered professionally. She is also very friendly and seems to like her job which is weird to come across now a days. Overall a great experience, I will definitely recommend this c...
Austin
Extremely friendly, knowledgeable, and professional! Highly recommended.
Houston
4-star Rating! Thank you for taking the time to let us know how we did.
Austin
The work done by the people at Mold Inspection Sciences was outstanding. They thoroughly described the process of remediation and explained each step of the process up front. They were timely and professional. I highly recommend them.
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
I'm sorry to write this review because they have been very nice to work with, until last Friday. I called them 2 weeks ago because we had found growth on the outsides of our air vents downstairs (in a brand new house). I had also smelled a strong mildew smell in the master bathroom, which I mentioned to the inspector. I specifically asked them if they would write up a report that I could give to mold remediation companies. They said yes. The inspector was very nice, spent about 3 hours going...
Dallas
Prompt, patient, professional and respectful. I am so appreciative for this company and Tracy, he took his time to explain everything to me, did not pressure me to purchase more samples, was honest and kind. Prices are good and I would definitely reccomend
Houston
This is my first time writing a yelp review and i recommend this company to all who is needing clarity of their home and a mold inspection. I was hesitant at first but it was totally worth it. It's hard to find a reliable trustworthy source, you can def trust them. Beginning with Chris Duarte, who was the rep that kept in touch with me during the scheduling, quoting, and rescheduling at last minute, thru emails and leaving voicemails made it a lot easier to communicate and to reschedule. Cust...
Houston
As you know, a lot of homes took on water during Hurricane Harvey and it would be beneficial for a potential home owner to invest in a mold inspection of the property. After doing some research, I landed here. Although the service isn't cheap, it is worth it. Such a large investment (owning a home) deserves the piece of mind a mold inspection can give you. Mr. Charles Scott handled my inspection. He was very friendly and easy to talk to. He made the experience pleasant from the start. He shar...
Houston
this company has put me at ease. They are super attentive available to answer any questions when needed. This is our first time dealing with a mold issue in our rental property and they have been phenomenal. They discussed the report and explained everything to me. I can not thank them enough for work with us. If you have a suspicion of mold these company is the A team. Thanks guys Ben and Charles!!!!
Dallas
Big waste of money. Requires hundreds of dollars for pre-testing and the thousands of dollars of post-testing to tell you what you already know. This state has set up quit a racket in this industry.
Dallas
I'll admit that mold inspections for homes is sometimes unwanted but it is definitely needed for those who have strong allergies and/or selling homes. Their service was good and had great customer service. *NOTE: they are not a mold removal service company. Setting up the appointment and all the pre-visit requirements wasn't difficult. Just a brief description of what's going on. The visit was about 1 hour or so and included a detailed explanation of what was found in the house and outside of...
Austin
I would highly recommend this company, especially Field Consultants; Elja Shanks and Steve Yaeger. They were on time and very professional. Elja explained the process and the instruments she planned to use. They recommended some needed repair work and gave us confidence that the home is safe. I would say they exceeded my expectation. Thanks Elja and Steve.
Houston
Charles and Eddie were extremely professional, punctual, and polite. They did a very thorough assessment, were clear about every step, and the reasons. The report and remediation protocol were both clear and comprehensive, and Ben called to discuss them once they were issued. I am confident that my mold issue will be resolved, mainly because they did such an excellent job in assessment.
Austin
Quick, polite, and super professional!!
Austin
Had a great experience with Mold Inspection Sciences of Austin! Quick turnaround time and very professional staff. Results of mold testing will be in next week so we will go from there. Thanks
Austin
Mold Inspection Sciences came out today to do an environmental test. They quick, efficient and professional. I would recommend this company to anyone.
Austin
professional and easy to work with
Austin
Dear Ben,
I received the Mold Inspection Report on Thursday and was very appreciative of the time and hard work that your Mold Inspector Rick Weir put into acquiring the accurate findings and results I needed . He far exceeded my expectations with his focused and attentive direction regarding the issues I was struggling to find answers to and get resolved. I would like to thank-your entire company for you professionalism and caring attitude to me during this time. It meant more than I ca...
I received the Mold Inspection Report on Thursday and was very appreciative of the time and hard work that your Mold Inspector Rick Weir put into acquiring the accurate findings and results I needed . He far exceeded my expectations with his focused and attentive direction regarding the issues I was struggling to find answers to and get resolved. I would like to thank-your entire company for you professionalism and caring attitude to me during this time. It meant more than I ca...
Dallas
Not happy with service at all. They didn't do what they said they would do. They definitely are not military friendly no discounts for military. Up sale by recommending samples at $110 a sample. $575 cost quickly becomes almost a$1000. Can't say you didn't know. I just informed you of how the service works. Clearly you guys didn't try hard enough to locate me because my payment to your company clearly posted. You can't fix what's already done. In the future do what you say and become military...
Dallas
From customer service when I first called all the way to service when Inspection was done, this company really scored a 5 start! Christian & Ethan made my experience pleasant and easy!
Houston
I used this company for mold inspection when I put my house on the market to sell. Their customer service was excellent. They answered the phone promptly, didn't place me on hold, and were able to answer all of my questions. I worked with Christian D. They were able to get me an appointment very quickly. The technician was also very courteous and performed a thorough job. Their prices were competitive with other companies and the report was delivered exactly when they promised me. I highly re...
Houston
Fast & Easy moves was doing a move, noticed some mold, recommended these calls. Home owners got it inspected and tested in no time. Grtea job guys, keep up the good work.
Austin
These guys were very professional and guided me through the process before and during the inspection. All my questions were answered. Steve Yeager was very knowledgeable and spent as much time explaining things to me as needed. I highly recommend this company and Steve specifically.
Austin
We had a great experience with Mold Inspection Sciences of Texas. They were professional and gave us honest answers about what was happening. I feel very comfortable with what I learned and will use them again if needed.
Austin
Rick did a great job! Two thumbs up! Excellent customer service. He was thorough and professional. Pleased with the job! God bless and all the best!
Austin
It was very professional. They did an outstanding job. They were here on time and explained everything they were doing and will be sending me an inspection report tomorrow and will follow up with a phone call. I was blown away by their professionalism.
Houston
The technician who came out was thorough, informative, and friendly. The entire inspection took around 45 minutes and I had the lab results in my inbox 3 business days later.
A representative then gave me a call to explain the findings and advise me of my potential options.
Mold Inspection Sciences of Houston DEFINITELY helped me out!
A representative then gave me a call to explain the findings and advise me of my potential options.
Mold Inspection Sciences of Houston DEFINITELY helped me out!
Houston
Great experience! They actually answered the phone, had availability soon after. Reports received in a very timely manner.
Houston
Very responsive & quick to service. Once my property was serviced, I had the report in a couple of days.
Austin
Trey was not only prompt, professional, and friendly, he also went above and beyond to explain the process and results in thorough detail. Every question I had was answered and I felt fully supported during the process! A+++.
Austin
Mold Inspection Sciences saved me! I have been getting sick again and again...Multiple bouts of severe bronchitis, sinus infections, pneumonia.. Gary Gilcrease of Mold inspection Sciences came out to my place, was on time, professional and answered every question I had. Mold was discovered in my HVAC system. He did the needed tests and followed up with answers to more questions regarding results. If you need this type of inspection, I highly recommend this company and ask for Cary Gilcrease!
Dallas
I have had health issues related to mold in our house for several years. We had three different companies test for mold. Mold Inspection Sciences is the company that found it and resolved the issue. I've had multiple sinus surgeries and the doctors simply could not determine why I had a recurring problem. Cary Gilcrease of Mold Inspection Sciences is extremely thorough and knowledgeable. He did air quality testing and surface testing. The company meticulously and comprehensively eradicated th...
Dallas
We had Geoff Quick to our office to test for mold. He was on time, very kind and well educated on all areas. He answered all of our questions and advised us on how to take the next steps. Although we hope that we never have the issue again, I would call Mold Inspection Sciences of San Antonio and I highly recommend them!
San Antonio
We had Geoff Quick to our office to test for mold. He was on time, very kind and well educated on all areas. He answered all of our questions and advised us on how to take the next steps. Although we hope that we never have the issue again, I would call Mold Inspection Sciences of San Antonio and I highly recommend them!
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
Great job inspecting our home for mold today, very good rates. Many thanks Mr. Griffin
Dallas
Very happy with their inspection, tests and results! Highly recommended! Thank you!
Houston
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
Well worth it for the peace of mind and knowledge that all mold issues related to water damage were taken care of! Had a fridge water leak that ruined wood floors, custom cabinets and walls/baseboards and caused mold growth behind cabinets and in wall. Dominick, the technician who did the testing, was very professional and knowledgeable. Mold Inspection Sciences provides detailed reports and takes multiple samples from various locations. I had them do testing before I hired a separate remedia...
Dallas
We were in contract on a house that suddenly had a very musty smell. Mold Inspection Sciences was able to quickly accommodate us and get to the property in 2 days. Look no where else - this company is the real deal! They did a very thorough inspection and took 2 air samples. After their assurance, we know the house does not have mold. Turns out the air conditioners needed fixing and they were causing the smell. However, given how prevalent mold is, we will sleep better at night having their a...
Austin
Well, the guy explained everything and was very professional.
San Antonio
Right from the first phone call, Monique was WONDERFUL! Friendly and genuinely concerned about the right course of action for my situation. Geoff was PHENOMENAL! Very informative, explained in detail all the services and tests he would be performing so that I was completely at ease. Very thorough and professional in his investigation. If I could give 10 stars to this amazing duo, I would! HIGHLY RECOMMEND! Thank ya'll so much
Houston
My experience was very positive from the ease of scheduling the inspection, timeliness, professionalism of personnel that were at my home and finally, the results and reports that were provided to me. They explained the different types of attestations they could provide and limitations with the progress of the repairs that had already been done.
San Antonio
mold inspection sciences provided two highly professional, reassuring analysts who came to my home and worked quickly - and also exhibited a lot of kindness toward my children, who were VERY curious. i cannot recommend them highly enough.
Dallas
Kelvin T. was amazing. Very knowledgeable and easy going. Explained all services to me. I will never use another company for inspection. Ben was great as well. All around fantastic company.
Austin
Patrick was punctual, professional, thorough and made a huge effort to take the time to explain his process and findings. I particularly appreciated how much he helped educate me on everything about the inspection, but also mold in homes/buildings in general.
Dallas
5-star Rating! Thank you for taking the time to let us know how we did.
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Houston
As planned
Houston
John R provided services at my home which was flooded by Hurricane Harvey. I am so grateful to have been fortunate to be assigned to John. Incredibly outstanding. John is the most knowledgeable, professional, thorough, efficient expert that I have ever encountered. His skill level is extremely high; he knew exactly what needed to be done immediately. There is no way to fully describe his level of expertise in words. Priceless - I am very pleased, assured and confident about the excellent serv...
Dallas
Highly Recommended, I have been working with Dominiqu from MIS and he has been great! The knowledge he offers is well worth their very competive rates MIS offers. Not only has our remediation process been so smooth,he has also taken the time to educate and explain each report, protocols and stages of the remediation.
Austin
Company was prompt and professional. I believe they tend to overcharge for sampling ($90 each). And they strongly suggested several samples including a baseline. Testing takes a week or so. Abatement costs more. One area came back as black mold but they would have to charge more to determine if it was the bad black mold or not. Found out I could treat the area myself due to its small size.
Houston
This was the quote I was given for mold testing post Harvey. Mold Inspection � Cost $3,000 (includes 14 mold samples and certificate) � bulk discount if more than 5 homes $300 = $2,700. This was very high compared ( nearly x3) to every other mold inspection company in the area.
Houston
Philip is very professional and courteous as well as knowledgeable and did not pressure me into spending more money than I had originally wanted. I felt the air sample cost is a little high ($100 per test sample), but overall I was happy with the inspection and I would hire them again because I think they know what they're doing.
Dallas
Carrey, Kelvin, and Ben made the stressful situation of dealing with mold in the crawlspace a little easier to bear. They were very helpful in offering guidance and never grew tired of answering all my questions (we had TONS). We felt like they were with us every step of the way. We are close to being done with this fiasco and couldn't have done it without their objective guidance. They also referred us to a great company to work to complete the remediation.
Dallas
Cary G. was an amazing consultant that was extremely knowledgeable and professional. He helped us identify the problem and was more than we could have asked for. Highly recommend if you have any concerns with mold in your house or business. Thank you
Houston
I recently had Philip Chime from Mold Inspection Sciences come to my house to test for mold. Philip was professional, answered all my questions and made the whole process easy. I love that there is no conflict of interest with Mold Inspection Sciences, and they are just there to see if there is a mold issue. I will definitely use them in the future if I have any reason to believe I need to test for mold!
Austin
Patrick came to our house after a leak in our upstairs bathroom - very honest and helpful!
Austin
Great service. Extremely thorough and knowledgeable. Very quick response time.
Dallas
I would highly recommend Mold Inspection Sciences. Cary was friendly, professional, and thorough. He explained what was going on, as well as my options. Not a fun issue to deal with, but they certainly made the testing portion easy to deal with.
Dallas
We had a professional, respectful, knowledgeable and timely experience in dealing with Mold Inspection Sciences of Austin. Perfect!
Dallas
From start to finish this company was great. Scheduling was simple, the specialist that came to the house was very polite, incredibly informative, and considerate. The work was very thorough, and the report was detailed. I would 100% recommend them.
Houston
From start to finish this company was great. Scheduling was simple, the specialist that came to the house was very polite, incredibly informative, and considerate. The work was very thorough, and the report was detailed. I would 100% recommend them.
Austin
Very responsive and professional.
Dallas
I highly recommend this company. Heidi, the receptionist was super friendly and patient as she explained everything to me. Our mold specialist, Cary, was on time to the house and was just as friendly and patient He did an excellent and thorough job and gave us his honest opinion on the next steps.
Austin
Quite well, and when we had a complaint, the owner was responsive, understanding and helpful.
Dallas
Great service I highly recommend them, I was in need of a asbestos survey and they came next day. Also I called several places and they're the ones with best prices around town. Very friendly and great customer service. ????
Dallas
We're currently renting a home that is showing signs of mold. Cary came out and did a thorough inspection with pictures and he took samples to send out to the lab. He was very nice and explained everything he did and what he saw. We will be receiving a very detailed report to submit to the landlord. We are very pleased and would recommend this company to anyone needing inspection. If I could give it more than 5 starts I would!!
Austin
Our inspector was very knowledgeable and thorough. They are a little pricey, but I felt like I got my money's worth. It was nice to get a full, written report of the inspection, including recommendations for urgent and optional remediation. I recommend them if you have concerns about mold in your house.
Dallas
I want to say Cary who came to our house to inspect was great. Very honest and super helpful. Answered all my questions and gave honest opinions, thorough inspection, and left me feeling much better ( I was worried we had mold- per previous owners assumption ). Luckily it wasn't what was said. A bit miscommunication on getting full report via email. Told by office manager Tina that I was left a voicemail notifying me that email had been sent and report email may have gone to junk? ..... I did...
Dallas
MIS does exactly what they say they will do. I got John, who did a great job inspecting my room. He was quick and efficient. He was very sweet and sociable, I would recommend if you ever suspect mold.
Dallas
These guys were awesome- I really can't say enough about how awesome Mold Inspection Sciences of Texas was. Super communicative from the start- Heidi, Ben, Dominick, and Shavoya were always in contact with me through the whole process, even as things got more complicated with the rain and the seller.
I decided to get an additional Mold Inspection on top of my home inspection because I was purchasing an older home (1930) that was moved to the property in 2011 and sat vacant for a wh...
I decided to get an additional Mold Inspection on top of my home inspection because I was purchasing an older home (1930) that was moved to the property in 2011 and sat vacant for a wh...
Austin
These guys were awesome- I really can't say enough about how awesome Mold Inspection Sciences of Texas was. Super communicative from the start- Heidi, Ben, Dominick, and Shavoya were always in contact with me through the whole process, even as things got more complicated with the rain and the seller. I decided to get an additional Mold Inspection on top of my home inspection because I was purchasing an older home (1930) that was moved to the property in 2011 and sat vacant for a while until i...
Austin
This company is outstanding from the moment you call them all the way through the process. Very flexible and responsive with scheduling and the professional service was outstanding. Dominick and the team exceeded every expectation at a very reasonable price.
Dallas
I called on a Tuesday and MIS had Rick and Dominick at my house on Wednesday morning. They were very professional and took the time to answer my questions. The inspection lasted almost two hours . Afterwards they explained their findings to me and what each step meant. I would highly recommend this company to anyone in need of a mold inspector. Their prices also very competitive and reasonable.
Dallas
They were very professional and easy to deal with. Dominick was excellent and I would highly recommend them. Called on Tuesday and they were out on Thursday. Prices were competitive and I had my report four days later.
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Dallas
Kudos to an amazing company! Mold sciences goes above and beyond. Before even coming out, sweet Tina and Meegan spent a substantial amount of time educating me. They are in such high demand that it appeared they would not be available in the narrow time frame I needed, and then being the caring miracle workers that they are, were able to send out another fine person, John, at 4:00 on a Friday. What was supposed to be a two hour sample collection turned into a thorough additional inspection la...
Austin
5-star Rating! Thank you for taking the time to let us know how we did.
Dallas
Mold is a nasty thing to have to worry about...especially with a baby in the house! I called 4 mold inspection companies before deciding to go with these guys. Megan, the receptionist, was so great and listened to my concerns and answered ALL of my questions. Her helpfulness is ultimately why I decided on Mold Inspection Sciences. She got us an appointment the following morning. Cary, the inspector, showed up 10 minutes early and he was so nice and professional! He walked us through the proce...
